Our Technology & Solutions
Microsoft Dynamics 365 Finance & Operations ERP
Microsoft Dynamics 365 ERP is a cloud & On-Premise based solution that unifies finance, supply chain, assets management, manufacturing, payroll and Human Resource management. It offers AI-driven insights, automation, and seamless Microsoft 365 integration for streamlined operations, scalability, and smarter decision-making.​ With seamless integration into Microsoft 365, Power Platform, and other third-party applications, it streamlines operations by enabling real-time data sharing and collaboration across departments. Key features include customizable workflows, robust reporting tools, and compliance management, making it ideal for businesses of all sizes seeking to improve efficiency, reduce costs, and adapt to changing market demands.
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central empowers small to mid-sized businesses with advanced features like built-in business intelligence and role-based dashboards, enabling users to make data-driven decisions without complex IT setups. Its cloud-based architecture ensures automatic updates, robust security, and accessibility from any device, while its low-code customization through Power Apps allows SMBs to tailor the ERP to their unique needs without extensive development costs. With rapid implementation timelines—often 3-6 months—and dedicated support from our certified Microsoft consultants, we help businesses transition smoothly, minimize disruptions, and achieve quick wins, such as up to 30% faster financial reporting or 25% improved inventory turnover, based on typical client outcomes.
Business Re-engineering Consultancy
Our Business Re-engineering Consultancy helps organizations optimize operations by adopting cutting-edge technology and automation. We analyze existing processes, identify inefficiencies, and tailor solutions using Microsoft Dynamics 365 and advanced BI tools. Our expertise drives streamlined workflows, enhanced productivity, and sustainable growth for small to mid-sized businesses. To ensure a solid foundation for transformation, we meticulously document and define best-practice processes and workflows, creating detailed blueprints and requirements before any system procurement. By conducting thorough process assessments, we map out optimized workflows, align them with industry standards, and produce comprehensive documentation that serves as a roadmap for successful Microsoft Dynamics 365 implementation. This proactive approach minimizes risks, ensures stakeholder alignment, and sets clear expectations, enabling SMBs to achieve seamless system adoption and long-term operational excellence.​​
Dynamics 365 Customer Relationship Management Solutions
Microsoft Dynamics 365 CRM solutions empower small to mid-sized businesses with robust tools for sales, customer service, and marketing automation, driving stronger customer relationships and sustainable growth. By leveraging AI-driven insights through features like Copilot, businesses gain predictive analytics for sales forecasting and personalized customer engagement, while intuitive pipeline management streamlines deal tracking and accelerates sales cycles. Seamless integration with Microsoft 365, Power Platform, and third-party apps like Outlook and LinkedIn enhances productivity by enabling unified data access and collaboration across teams. With customizable dashboards, automated workflows, and omnichannel support, Dynamics 365 CRM helps SMBs reduce response times by up to 40% and improve customer satisfaction, as seen in typical implementations, all within a scalable, cloud-based platform tailored to their unique needs.
Seamless Systems Integration Development
Our Business Intelligence & Data Warehousing services transform raw data into actionable insights for small to mid-sized enterprises across Africa. We design and implement robust, scalable data warehousing solutions to centralize disparate data sources, ensuring seamless integration with Microsoft Dynamics 365 for a unified view of your business. Paired with advanced BI tools like Power BI, we deliver real-time analytics, interactive dashboards, and customized reporting that empower data-driven decisions. Our expert consultants, backed by our Microsoft Gold Partner consortium and offices in Kenya, Zambia, and Tanzania, leverage Agile or Waterfall methodologies to tailor solutions that optimize performance, enhance operational efficiency, and drive sustainable growth.
Business Intelligence & Analytics
Our Business Intelligence & Data Warehousing services transform raw data into actionable insights. We design and implement robust data warehousing solutions to centralize your data, paired with powerful BI tools for real-time analytics, interactive dashboards, and reporting. Integrated with Microsoft Dynamics 365, our services enable data-driven decisions, optimize performance, and support business growth for small to mid-sized enterprises. For example, our clients have achieved up to 40% faster reporting cycles and 25% improved inventory accuracy by harnessing our BI-driven insights, enabling them to stay competitive in dynamic markets.
Systems Training & Support
Our Systems Training and Support services empower your team to maximize the value of Microsoft Dynamics 365 and related tools. We provide tailored training programs to ensure seamless adoption and proficiency in ERP, CRM, and BI systems. Coupled with ongoing technical support, we help small to mid-sized businesses troubleshoot issues, optimize system performance, and achieve operational excellence.